Q: How to remit money to Philippines?

1. Register as a remitter with Metrobank Tokyo Branch or Metrobank Osaka Sub-Branch. Please click here to know how to register.
2. Upon receipt of your registration confirmation, you may choose any of the following method in sending your remittance payment.

JAPAN POST BANK

• Easy Postal Remit Card ⇔ EASY WAY TO REMIT WITH A LOW CHARGE. Please click here.

• Apply for Easy Postal Remit Card (Furikae Haraikomi Senyo). Using the Easy Postal Remit Card, send or transfer your money through Japan Post Bank’s ATM. Applicable charge is shouldered by Metrobank.
• Service / process hours is from 08:00 to 24:00 daily.

BANK TRANSFER

• Metrobank Easy Transfer Service (METS) – Please click here for details.
• Transfers amounting to JPY 1,000,000 and above should be confirmed to Metrobank and required information should be provided by the remitter.

OVER THE COUNTER

• Please come visit our Tokyo Branch or Osaka Sub-Branch to transact over the counter.

Q: How to Register?

A:

Registration can be done in three ways: by online registration, visiting our branch personally, or by postal mail.
You will be required to fill-out our New Registration Form and present your valid ID to be photocopied and verified by our bank staff.
For foreigners, we require Residence Card (Zairyu Card).
(For Japanese, Drivers License, Health Insurance Card, etc)
For registration, following information is necessary;
Remitter: Name, Address, Date of Birth supported by valid ID as well other relevant information and contact details.
Beneficiary information: Name, Address, Phone No, Account information (if with bank account)
(Bank, Branch, Account number and other relevant information)

1. Online Registration

The online registration is a convenient way to sign up by using the digital form on our website. It is a simple and efficient process that saves you time and effort as you do not have to physically visit a location or send in a form by postal mail. Additionally, registering online is often available 24/7, meaning that you can sign up at any time that is convenient for you.

Apply Now

2. Over the counter (OTC)

Come and visit our branch in Tokyo or sub-branch in Osaka.

Please bring your valid prescribed ID and after filling out our form, you will be issued your confirmation list after necessary steps and registration (we may request additional information/documents and it may take time) and you can send money thereafter (amount restrictions may apply).

3. Registration by Mail

Please send the following documents
(All documents can be downloaded from here.)

1. Application form (Overseas Remittance Application Registration and Declaration)
2. ID Submission Form:
1. Copy of Residence Card/Zairyu Card (Front and Back)
2. Other ID/Supplemental documents indicating current address

Note 1: For details please refer to the backside of the ID Submission Form
Note 2: For Health Insurance Card please mask (cover) Insurance Identification Number

After we receive the application with the photocopies of all the necessary supporting identification cards/documents, we will register your name and relevant information (note) and send your confirmation list. The confirmation list and other relevant documents will be sent by non-transferrable registered mail thereafter. You can start using remittance services only after you have received the confirmation list.

^(NOTE) We may request additional information/documents and it may take time.

A: Additional Beneficiary Registration or amendment of existing beneficiary/remitters information can be done in two ways. You can either visit our branches or by mail.
You will be required to fill-out our Additional/Amendment Registration Form with your valid ID.

For foreigners, we require Alien Registration Card.
For Japanese, Drivers License, Residence ID, Health Insurance Card etc.
For registration, following information is necessary;
Remitter: Name, Address, Phone No, Birth date and others supported by valid ID.
Beneficiary information: Name, Address, Phone No, Account information ( Bank, Branch, Account number and others)

1. Additional/Amendment by Online Registration

The online registration is a convenient way to add beneficiaries and/or amend your information by using the digital form on our website. It is a simple and efficient process that saves you time and effort as you do not have to physically visit a location or send in a form by postal mail. Additionally, registering online is often available 24/7, meaning that you can sign up at any time that is convenient for you.

Apply Now

2. Over the counter (OTC)

Come and visit our branch in Tokyo or sub-branch in Osaka
Please bring your valid ID and after filling out our form, you can get your additional beneficiary’s number and you can send money to the new beneficiary at the same time.
For amendment, we will amend your record right after we receive the application.

3. Additional/Amendment Registration by Mail

Please send the following documents (All documents can be downloaded from here.)

a. Application form ( Additional/Amendment Form)

b. Copy of Alien Registration Card (Front and Back) pasted on MB ID Form
(Front and Back of the Alien Registration Card is the must.
Without this, registration will be on pending)

After we receive the application with the photocopies of all the necessary supporting identification cards/document, we will register your new beneficiary. The details of the registration will be sent by mail thereafter. You can start to remit your money to the new beneficiary after you receive our mail. Please be sure to indicate the correct beneficiary number in making your remittance to avoid mistake or delay in processing your transaction.

Please click here “Proper way of Bank Transfer”

Foreign exchange rates to be applied to overseas remittances may be changed by Metrobank without prior notice, depending on the market fluctuation.

Early Morning exchange rate is shown until 10:30. After 10:30, Today’s exchange rate is shown.