How To Remit
How to send money to the Philippines?
You can remit to the Philippines using a remittance card or a unique remittance account number.
You must first register as a remitter along with your beneficiary’s information with either Metrobank Tokyo Branch or Metrobank Osaka Sub-Branch.
You can register online or through postal mail.
After processing your application, your remittance card/account number will be sent to your mailing address. For details, please check our How to Send Money to the Philippines page.
How to Apply
How do I apply for Metrobank's remittance services?
New Registration can be done by 1. online registration or 2. postal mail.
For details, please check our How to Apply for Remittance Service page.
Add Beneficiary/Update Information
How to add beneficiaries or amend your personal or beneficiary information?
Add beneficiaries or update your information 1. online or 2. by postal mail.
You will be required submit a copy of your valid ID along with your application. Please see some examples of acceptable valid IDs provided below.
- For Foreigners
- Residence card (both sides)
- For Japanese Nationals
- Ex. Driver’s license (both sides with present address)
For details, click here to know more about our various procedures.
Remittance Tracking Service
How can I check if the money I sent was delivered to my beneficiary?
You can check your remittance status using our Remittance Tracking Service.
Using the link provided below, input the Reference Number written in your remittance receipt. This tracking service is only available in English.
Click here to use our Remittance Tracking Service.
※Some service features may not be available on some browsers. Thank you for your understanding.
Remittance Charges
How much are the remittance charges?
Please refer to the table below.
| Easy Postal Remit Card (EPRC) | Metrobank Easy Transfer Service (METS) | |||
|---|---|---|---|---|
| AMOUNT | CHARGE | AMOUNT | CHARGE | |
| YEN to PESO | ¥1,000 to ¥30,000 | ¥750 | ¥1,000 to ¥30,000 | ¥750 |
| ¥30,001 to ¥50,000 | ¥1,200 | ¥30,001 to ¥50,000 | ¥1,200 | |
| ¥50,001 and above | ¥1,500 | ¥50,001 and above | ¥1,500 | |
| YEN to DOLLAR *1 | N/A | ¥1,000 to ¥30,000 | ¥750 | |
| ¥30,001 to ¥50,000 | ¥1,200 | |||
| ¥50,001 and above | ¥1,500 | |||
| YEN to YEN *2 | N/A | ¥1,000 to ¥30,000 | ¥1,750 (¥750 + ¥1,000(Lifting Charge)) |
|
| ¥30,001 to ¥50,000 | ¥2,200 (¥1,200 + ¥1,000(Lifting Charge)) |
|||
| ¥50,001 and above | ¥1,500円 ＋ Lifting Charge （0.75% of remittance amount、minimum of ¥1,000） |
|||
*1: Credit to Metrobank dollar and other dollar bank accounts
*2: Credit to Metrobank Yen account only
| Genkin Kakitome (GK) | Over the Counter (OTC) | |
|---|---|---|
| CHARGES FOR ANY AMOUNT | ||
| YEN to PESO | N/A | ¥3,000 |
| FBAS *1 | ¥5,000 | ¥5,000 |
| YEN to USD *2 | N/A | ¥3,000 |
| YEN to YEN *3 | N/A | ¥3,000 ＋ Lifting Charge （0.75% of remittance amount、minimum of ¥1,000） |
*1: Opening of Philippine based Peso accounts
*2: Credit to Metrobank dollar and other bank dollar accounts
*3: Credit to Metrobank yen account only
Inward Remittance
| Yen Inward Remittance | ¥1,500 + Lifting Charge (0.05% of the remittance amount not less than ¥2,500) |
|---|---|
| USD Inward Remittance | Receiving in USD: $20.00 + Lifting Charge (1% of the remittance amount not less than $25.00) Receiving in YEN: ¥2,500 |
Other Fees and Charges
| Amendment Fee (Tracer) | ¥1,000 to ¥3,000 |
|---|---|
| Remittance Certification | ¥1,000/year |
| Courier Charge | ¥5,000 |
| EPRC (Card Reissuance) | ¥500/card |
| EPRC (from 6th card owner) | ¥500/card |
| DAR (Debit Account Request) | ¥5,000 |
Tokyo Branch & Osaka Sub-Branch Accounts
| Account Statement | ¥100 |
|---|
Rate Disclaimer
Foreign exchange rates to be applied to overseas remittances may be changed by Metrobank without prior notice, depending on the market fluctuation.
Early morning exchange rate is shown until 10:30AM. After 10:30AM, today’s exchange rate is shown.
How to Contact / Visit
How do I contact / visit Metrobank Japan?
Visit our About Us page to learn about our contact details or how to visit us.
Financial Alternative Dispute Resolution / Japanese Bankers Association (JBA) [Zenginkyo] Customer Relations Center
The JBA Customer Relations Center is operated by the JBA as a contact point for receiving consultations and inquiries about banks and for receiving your views or complaints about banks. Consultations and inquiries, etc. are free.
For details, go to website: https://www.zenginkyo.or.jp/adr/
Customers whose disputes with a bank seem insurmountable should use the “Mediation Committee”.
For more information, contact the JBA Customer Relations Center.
- TEL:
- 0570-017109 or 03-5252-3772
- Days Open:
- Monday to Friday
(Except public holidays and bank holidays) - Business Hours:
- 9AM to 5PM
※The JBA is a designated dispute resolution institution under the Banking Act and Norinchukin Bank Law.
Existing Bank Accounts or Credit Cards
Who should I contact regarding Philippine-based Metrobank bank accounts and/or credit cards?
For Philippine-based Metrobank account holders who requires support on the following:
- Withdrawal of funds from bank account
- Online banking (registration, login, shopping, etc.)
- Credit cards
Metrobank Tokyo Branch and Osaka Sub-branch wish to advise said clients who have inquiries to kindly contact the appropriate Domestic Metrobank branch.
You may also contact the Metrobank Contact Center:
Metrobank Contact Center (Philippines) Contact Information
- TEL:
- +632-88-700-700
- E-mail:
- customercare@metrobank.com.ph
Open a Bank Account in Japan
How can I apply for a Metrobank bank account in Japan?
The opening of a Philippine-based bank account in Japan is available for Philippine Nationals only. Please see our Metrobank OFW Peso ATM Savings Account page for more details.
SWIFT Code
What is Metrobank’s SWIFT Code?
8-digit SWIFT Code: MBTCPHMM
11-digit SWIFT Code: MBTCPHMMXXX
Bank Name: METROPOLITAN BANK AND TRUST CO.